Overview

Bespoke Care & Support Services (BCSS) is an award-winning Huddersfield based homecare provider that has a recent track record of providing the highest quality of care. We have been rated “good” overall by the Care Quality Commission following an inspection in November 2018.

Business: Care services

Training provided: Apprenticeship training provided.

Pay details: Meets apprenticeship wage.

Hours: To be confirmed.

Requirements: No specific requirements.

Minimum age: 16+

Description:

Responsible to the Senior Administrator the Administrative Assistant is to provide day-to-day central office services and administrative support. The Administrative Assistant will liaise with and provide support to the Care Services Manager & Operations Manager as well as deal with the day to day management of the office.

Main Duties and Responsibilities

PeoplePlanner / Access Care Planning:

  • Maintain Systems (Event Notes, Updates and Visit Disruption Reports)
  • Creating new case files for service users and employees
  • Updating tasks and training records where necessary
  • Liaising with the Access Group regarding technical issues

PeoplePlanner and Access Care Planning are cloud based software packages used by BCSS for rostering, invoicing & payroll, service user file storage and employee record keeping.

E-mail and Telephone Communications:

  • Responding to e-mails
  • Screening calls, dealing with telephone enquiries and visit cancellations
  • Creating and / or sending Memos / text messages to care teams

BCSS receives a high level of daily e-mails, telephone calls and communications from care staff members in the field.

Paperless Filing and Data Storage:

  • Scanning documents and saving on network
  • Using Access Care Planning to log information

BCSS is moving towards operating a paperless office, rather than photocopying and storing information in filling cabinets we scan and save to network folders.

How to apply: Please email a CV and covering letter to jobs@bespoke-care.co.uk