We are CRN. A  nationwide Car Repair Nationwide network, specialising in Repair Management. We offer a fast and trustworthy service, returning vehicles to their former glory.

Business: Repair Management Network

Training provided: NVQ Level 2 in Customer Service via National Business College

Pay details: Meets national apprenticeship wage

Hours:  Monday-Friday, 9am-5pm

Requirements: Ideally applicants should have GSCEs  in English and Maths at grade C or above(new grades 4-9).

Minimum age: 16


Duties to include:

Making outbound calls as well as assisting customers who has specific needs

Answering incoming calls and processing claims

Ensuring that all queries are followed up and resolved in an efficient and customer focused manner.

The natural ability to treat each customer as an individual and deliver a tailored response.

Update the CRM with changes and status for each customer.

Complete and Follow up the cases of each customer.

A team based approach to work.

The confidence to think on your feet and the flexibility to adapt to a wide range of clients.

To carry out any other reasonable duties at the request of your manager, as operationally required.

How to apply:  To apply, please email your CV to recruitment@nationalbusinesscollege.co.uk

Please do not contact the employer directly.